Returns Portal


In order for us to process your returns please fill out the form below.

Refunds: If you are looking to return items for a refund please tick the refund box in the form below. After receiving your refund request we will send you a returns label via email. You will need to attach the returns label to your package. 

Exchanges: If you choose to exchange your item(s) for store credit instead please tick the exchange box in the form below. After receiving your exchange request we will send you a returns label via email. You will need to attach the returns label to your package. 

We aim to process all refunds and exchanges within 7 days of receiving your items. However please note that as a result of COVID-19, there may be some delays.

Please visit the Returns and Exchanges page for more information.

 *Please note that we can only cover the cost of shipping for exchanges.

**Please do not use this form to return items that are damaged or faulty. Instead, email us at info@thirteenmonths.co.uk with your order number in the email subject.

 


×
×

Product type:
View full product info