Shipping is calculated at the point of sale and will show in your cart when you are ready to checkout.
For orders over £150 you can enjoy free shipping worldwide! This will be calculated automatically as you add items to your basket.
On all orders below the free shipping threshold, shipping costs are a flat fee depending on your delivery country. This will be calculated automatically when you enter your shipping address and ahead of payment.
You will receive a tracking number that will allow you to visit the courier's website and track your order whilst it is on its way to you. Your tracking number will be sent to you either via email or phone or both, depending on which method of communications you choose.
We make returns and exchanges easy and hassle-free. Please visit our Returns & Exchanges page for more information on returns and exchanges and our Returns Portal to process a return.
Here you will be able to return items or exchange your product for store credit to spend on another item when you are ready!
Please note, the product must not show any signs of usage or wear. If you think your item is damaged please get in touch with us via email@example.com and we will look into replacing it for you.
We use material that is either recycled and/or recyclable. All our products come in kraft boxes which is a 100% recycled material. It's brown colour is due to it being uncoated and unbleached, making it chemical free, and easier to recycle after use. We also use recycled paper and tissue paper to fill each box, keeping your product secure. The stickers we use to fasten the tissue paper which hold each product are also biodegradable.